Flow setup
Welcome, abandoned cart, post-purchase, review request, win-back and birthday sequences written and built once, running forever.
Service 10 · Owned audience
Acquiring a new customer costs several times more than selling to an existing one. Email is the only channel you fully own — no algorithm decides who sees it.
Why it matters
Most businesses collect email addresses and then never use them, or send one generic blast at Diwali. Meanwhile the automated sequences — welcome, cart, post-purchase, win-back — quietly do most of the work at zero extra effort.
Deliverability matters too. If your domain isn't authenticated, a good portion of your mail lands in spam and you never find out.
What’s included
No hidden extras. If something isn’t listed here and you need it, ask — we’ll quote it separately rather than pretend it was included.
Welcome, abandoned cart, post-purchase, review request, win-back and birthday sequences written and built once, running forever.
Mobile-friendly templates in your branding, so emails look right on the phone where most are opened.
Sign-up capture on your site, plus segments by purchase history, interest and engagement.
SPF, DKIM and DMARC configured, plus list cleaning so you stop landing in spam.
Subject lines, send times and offers tested rather than assumed.
Revenue attributed per flow and campaign, not just open rates.
How we run it
What list you have, how clean it is, what's already set up and what's landing in spam.
Domain authentication, template design, segments and sign-up forms.
Core flows written and launched — this is where most of the return comes from.
A regular sending calendar, tested and reported month on month.
Who it’s for
Send us your website and we’ll reply within one working day with a written audit — what’s working, what isn’t, and whether this service is even what you need. If it isn’t, we’ll say so.
NO OBLIGATION · NO SALES CALL · REPLY IN 1 WORKING DAY
Questions
A few hundred engaged contacts is enough to be worth automating. Quality beats size — a small list that opens is better than a bought list that doesn't.
Brevo or Mailchimp for most businesses, Klaviyo if you're serious about e-commerce. We'll set up whichever fits your budget and volume.
Usually. It's normally missing domain authentication, a poor sender reputation or an unclean list — all fixable, though reputation takes a few weeks to recover.
Yes. Copy, design and build are all included, with your approval before anything sends.
Works well with
Feeds, category SEO, abandoned-cart flows and catalogue ads for online stores.
VIEW SERVICE →Broadcasts, catalogues and auto-replies on the channel your customers actually open.
VIEW SERVICE →Service pages, blogs and product copy written for people first, search second.
VIEW SERVICE →One call, no pitch deck. Tell us what you sell and where the enquiries dry up, and we’ll tell you honestly whether we can help.