Home/Services/WhatsApp & SMS marketing

Service 09 · Direct messaging

The message that actually gets opened.

Email open rates hover around twenty percent. WhatsApp is read within minutes by almost everyone. For offers, appointment reminders and order updates, nothing else comes close in India.

Why it matters

WhatsApp & SMS marketing, in plain terms.

Sending bulk messages from a personal phone gets that number banned, usually right when a campaign is working. The official WhatsApp Business API exists for exactly this, and it needs proper setup.

The other half is the reply. An enquiry that sits unread for four hours is usually lost to whoever answered first.

What’s included

Everything in the scope.

No hidden extras. If something isn’t listed here and you need it, ask — we’ll quote it separately rather than pretend it was included.

WhatsApp Business API setup

Verification, green tick application where eligible, and message templates submitted for approval.

Broadcast campaigns

Segmented offer and announcement campaigns to your opted-in list, with delivery and read reporting.

Catalogue & ordering

Your products inside WhatsApp so customers can browse and order without leaving the chat.

Auto-reply & chatbot flows

Instant answers to common questions, business hours replies and routing to the right person.

Click-to-WhatsApp ads

Meta and Google ads that open a chat directly, connected to your auto-reply flow.

Bulk SMS with DLT

Registered sender IDs and approved templates, so messages actually get delivered.

How we run it

Four steps, no mystery.

STEP 01

Set up

Business verification, number provisioning, templates written and submitted for approval.

STEP 02

Build the list

Opt-in capture from your site, bills, QR codes and past customers — consent recorded.

STEP 03

Automate

Auto-replies, FAQ flows and handover rules configured and tested.

STEP 04

Campaign

Scheduled broadcasts with segmentation, then reporting on delivery, reads and replies.

Who it’s for

This is the right service if…

  • Shops and restaurants running regular offers
  • Clinics and salons sending appointment reminders
  • Stores sending order and delivery updates
  • Anyone whose personal number got banned for bulk messaging

Not sure yet?

Send us your website and we’ll reply within one working day with a written audit — what’s working, what isn’t, and whether this service is even what you need. If it isn’t, we’ll say so.

NO OBLIGATION · NO SALES CALL · REPLY IN 1 WORKING DAY

Questions

About whatsapp & sms marketing.

Not on WhatsApp — you need opt-in, and sending without it gets your number blocked. We build the opt-in list properly. SMS to purchased lists is also restricted under DLT rules.

WhatsApp charges per conversation, and rates vary by category — marketing messages cost more than utility ones. We'll estimate your monthly spend before you commit.

Only if your brand meets Meta's notability criteria. Verification is separate and achievable for most registered businesses; the tick is not guaranteed for anyone.

Usually yes. Most WhatsApp API providers integrate with common CRMs and with Google Sheets for simpler setups.

Works well with

Related services.

Let’s look at your numbers first.

One call, no pitch deck. Tell us what you sell and where the enquiries dry up, and we’ll tell you honestly whether we can help.